Finally Comfortable at Home in Palermo

Discovering Comfort Issues in a Newly Purchased 2005 Palermo, ME Home

After purchasing a home in Palermo, ME, the homeowner, Denise, quickly realized there were some serious issues. During the winter, the boiler was running for over 20 hours a day, and the master bedroom was still cold, despite having a dedicated baseboard radiator and thermostat (the previous homeowners used the furnace, an LP fireplace insert, and two wood stoves to stay warm). The final straw was when an upstairs baseboard radiator froze and then burst, sending water flooding into the main floor and basement.

After speaking with her plumber, Denise learned that the size of the boiler was more than adequate to keep her home warm, so something else would need to be done to address the problem at its root.

Evergreen Home Performance Free Consult

After searching online, Denise came across Evergreen Home Performance which has two locations — in Rockland and Portland. She set up a free consult and Brian, a home energy efficiency expert, came over to walk through the home and crawl through the attic. Together, Denise and Brian discussed the problem areas and  formulated some ideas about what the causes could be. In order to fully uncover the issues and design solutions, however, an energy audit was required.

Diving Deeper with a Comprehensive Home Energy Audit

On the day of the energy audit, Denise asked many insightful questions and Brian was able to show her the areas where heat was being lost after conducting a blower door test to measure how much air was leaking through the house and infrared camera imaging to show areas of inadequate insulation or air leakage.

The tests pointed to an interior wall on the second level as one of the main issues. Brian discovered there was a direct air pathway from a porch roof soffit vent to the back of the bedroom wall which allowed the cold, high winds to enter the home, causing comfort issues. In addition to this space, the main attic needed to be air sealed and properly insulated to resolve the comfort issues Denise was experiencing.

Addressing Insulation & Air Leakage Issues

The work crew helped to resolve additional questions Denise had on the day of the improvements. They carefully cleaned after themselves to expertly install the upgrades.

All attic fiberglass insulation was removed and every gap was air sealed, with a high level of focus on every single detail. Once all air sealing was complete, additional rigid foam board insulation was added and blown-in cellulose insulation was installed to fully fill the cavities and improve her attic’s thermal resistance from R-19 to R-60.

Evaluating Efficiency Improvements

After the improvements had been completed, Brian returned to conduct another energy audit to measure just how much of a difference the upgrades made. The excess (unnecessary) air leakage was reduced by 94%! Finally, depressurization and the boiler / oven exhaust was analysed to ensure the proper and safe functioning of all combustion appliances.

What the Homeowner Has to Say

“The work crew showed up led by a gentleman named Rick and hard working men named Ed & Steve. These men were the utmost professional and polite workers I have ever met.“

“I love the way that I was treated by everybody at Evergreen, no question was left unanswered, and my enthusiasm appreciated. They realized the enormity of the work scope and expense involved and went out of their way to make me comfortable with my decision. I was! I can’t think of a single thing that they could have done to improve my experience. I’m looking forward to seeing how my house fares this coming winter and based on what I’ve seen, expect much improvement.

Thank you one and all at Evergreen Home Performance!” – Denise Ventura

Are you experiencing similar problems in your home? Schedule your free consult or call 207-594-2244 today!

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Schedule a conversation. 207-594-2244

Great job installing windows and insulation.

Bob S.

Rockland

The crew members from Evergreen Home Performance each made sure to greet us every day, while maintaining their distance in this time of the pandemic. Their work took a total of nine days, spread over three weeks. Even though they were working in multiple rooms of our house, as well as the basement and attic, they were unobtrusive and always cleaned up after themselves every day. The on-sight manager kept us informed of their daily schedule so we'd know which parts of the house they'd be working on.

Bob & Sue

Whitefield

Evergreen is a terrific company to deal with. Polite and efficient crews, meeting deadlines and major reduction in our heat bills. They corrected a lot of issues we suffered from doing work with a shoddy building contractor. We would recommend them to anyone.

Mary Carey

The Evergreen crew who installed insulation in my attic were fantastic! They were very professional, worked exceedingly hard, and they did an excellent job. They were very pleasant and friendly to be around. They cleaned up beautifully after each work day, and left my home in great shape on when they walked out the door for the last time. I can't believe they were able to accomplish all that they did with heat soaring into the 80s and 90s. It was pretty unbearable up there! They have my highest praise and my gratitude.

Cynthia F.

South Portland

From start to finish, our experience was incredible. Justin was extremely helpful. The crew was fast, friendly, and efficient. And most importantly, our home is WAY warmer and our heating is less costly. I'd highly recommend evergreen to anyone looking to upgrade their home!

John S.

South Portland

Evergreen has insulated two homes that we've owned now and both times we experienced exceptional service and craftsmanship. Our rep, Justin, went above and beyond answering questions and the installation team was attentive to every detail, including pulling out old poorly installed insulation and redoing a bathroom fan that wasn't up to current code. They also left the place spotless every day! Our home is already so much warmer this fall and we are looking forward to using less oil this winter.

Eva G.

Falmouth

I would recommend Evergreen wholeheartedly because of their professionalism, their follow through, and thoughtful project planning.

Jennifer A

Our basement was the eyesore of the house. I wanted to make improvements, but first needed to make structural, insulating and moisture mitigation improvements. Evergreen was professional and competent in taking on a complex project of not only encapsulation and insulation of basement and crawlspace, but completed needed improvements to the structural integrity of the wood floor platform above a crawlspace and brought in a concrete contractor to pour where there was once a rotting, tiered wood platform - replacing that area with a more functional and tight tiered concrete area.

Duane B.

East Boothbay

We just finished a large project air sealing and reinsulating our 1890s basement and attic. It had been completely renovated 8 years ago, but still felt cold, and lacked proper energy assessment and corrections. We met with Justin in December and were very impressed with his knowledge, professionalism and communication skills and knew Evergreen was who we wanted to work with. Dave was our on hands project manager and was excellent. The office staff has been quick to respond and helpful as well when needed.

E Gallant

Kennebunk

I cant say enough about this company and the benefits that it created for our family. They are very professional and have effectively re-insulated our home. The heating bill proves the point.

Bob O.

Springvale

Professional, friendly and hard-working staff. The product/approach they use for insulation is top notch. We felt the difference immediately, both from added warmth and eliminating drafts. The team and management were easily available to answer our questions or coordinate meeting times. Highly recommended.

Kevin J.

Yarmouth

We are so pleased with the work the team from Evergreen Home Performance did in our home. The project included encapsulation of our basement with a reinforced vapor barrier, installation of a sump pump, spray foam insulation on the walls and insulation of the heating duct work. Everyone at Evergreen was friendly and professional. The project was completed on time and in budget. Our home is much cozier and warmer since the project was completed.

Linda Metzger

Evergreen did a fantastic job insulating our 1930's home. The onsite team was professional, clean, and really just a joy to interact with throughout the process. A blower test at the end showed a significant decrease in air leakage. I highly recommend Evergreen.

Kristen H.

South Portland

The team members were very professional, worked very hard, paid very close attention to detail and cleaned up meticulously every day. I really appreciated the care they took knowing the smallest details were going to make a big difference to our heating bills. Thank you!

Pam B.

Brunswick

Update 12/2018: Evergreen has completed Phase II of my house (insulating and installing air/moisture barrier on exterior walls, replacing old windows) and now that heating season is upon us, the difference is astonishing. The house is tight as a drum and so easy to keep warm. Worth every penny. Thank you all! Working with Evergreen was a positive experience from start (no charge energy audit) to finish (a MUCH more comfortable home). Brian Robinson spent a lot of time with me on the audit, explaining clearly what he was finding in my ca.

Rebekah W.

Rockport

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