Finally Comfortable at Home in Palermo

Discovering Comfort Issues in a Newly Purchased 2005 Palermo, ME Home

After purchasing a home in Palermo, ME, the homeowner, Denise, quickly realized there were some serious issues. During the winter, the boiler was running for over 20 hours a day, and the master bedroom was still cold, despite having a dedicated baseboard radiator and thermostat (the previous homeowners used the furnace, an LP fireplace insert, and two wood stoves to stay warm). The final straw was when an upstairs baseboard radiator froze and then burst, sending water flooding into the main floor and basement.

After speaking with her plumber, Denise learned that the size of the boiler was more than adequate to keep her home warm, so something else would need to be done to address the problem at its root.

Evergreen Home Performance Free Consult

After searching online, Denise came across Evergreen Home Performance which has two locations — in Rockland and Portland. She set up a free consult and Brian, a home energy efficiency expert, came over to walk through the home and crawl through the attic. Together, Denise and Brian discussed the problem areas and  formulated some ideas about what the causes could be. In order to fully uncover the issues and design solutions, however, an energy audit was required.

Diving Deeper with a Comprehensive Home Energy Audit

On the day of the energy audit, Denise asked many insightful questions and Brian was able to show her the areas where heat was being lost after conducting a blower door test to measure how much air was leaking through the house and infrared camera imaging to show areas of inadequate insulation or air leakage.

The tests pointed to an interior wall on the second level as one of the main issues. Brian discovered there was a direct air pathway from a porch roof soffit vent to the back of the bedroom wall which allowed the cold, high winds to enter the home, causing comfort issues. In addition to this space, the main attic needed to be air sealed and properly insulated to resolve the comfort issues Denise was experiencing.

Addressing Insulation & Air Leakage Issues

The work crew helped to resolve additional questions Denise had on the day of the improvements. They carefully cleaned after themselves to expertly install the upgrades.

All attic fiberglass insulation was removed and every gap was air sealed, with a high level of focus on every single detail. Once all air sealing was complete, additional rigid foam board insulation was added and blown-in cellulose insulation was installed to fully fill the cavities and improve her attic’s thermal resistance from R-19 to R-60.

Evaluating Efficiency Improvements

After the improvements had been completed, Brian returned to conduct another energy audit to measure just how much of a difference the upgrades made. The excess (unnecessary) air leakage was reduced by 94%! Finally, depressurization and the boiler / oven exhaust was analysed to ensure the proper and safe functioning of all combustion appliances.

What the Homeowner Has to Say

“The work crew showed up led by a gentleman named Rick and hard working men named Ed & Steve. These men were the utmost professional and polite workers I have ever met.“

“I love the way that I was treated by everybody at Evergreen, no question was left unanswered, and my enthusiasm appreciated. They realized the enormity of the work scope and expense involved and went out of their way to make me comfortable with my decision. I was! I can’t think of a single thing that they could have done to improve my experience. I’m looking forward to seeing how my house fares this coming winter and based on what I’ve seen, expect much improvement.

Thank you one and all at Evergreen Home Performance!” – Denise Ventura

Are you experiencing similar problems in your home? Schedule your free consult or call 207-594-2244 today!

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Schedule a conversation. 207-594-2244

Evergreen was so helpful in securing us Efficiency Maine funding for a big attic insulation project early this winter. They did all of the paperwork, and totally guided us through a vermiculite removal process that included a payment from a trust for the procedure. I could instantly feel the second floor being so much warmer than before. The boiler does not kick on nearly as frequently since they completed the job. It was worth every penny! Brian Robinson was so thorough throughout the whole process including a full walk through after the job had been completed.

Todd W.

Camden

Evergreen did an amazing job insulating our historic home. Their professional staff worked hard to ensure the tough areas in the attic were covered, and clearly communicated their progress. We are seeing the results with our discounted heating bills. Thank you, Evergreen!

Melissa Knoll

Portland

Nothing but good things to say. The guys that came and did the actual work were extremely nice and did a great job. The energy audit was thorough and I was presented with multiple improvement options, I was even given ideas for improvement that Evergreen didn't offer. I never felt like I was being "sold".

Ryan Adams

Awesome company. It was a few years ago that they did the audit and then we commissioned them to do the work. We subsequently sold our house and moved to South Africa, but their level of service and expertise will live on.

Odette Brown

Our house still the most efficient home we’ve ever lived in. And we have you folks to thank for that! A special howdy to Brian Robinson please!

Bruce O’Donal and Eva Butler

We just finished a large project air sealing and reinsulating our 1890s basement and attic. It had been completely renovated 8 years ago, but still felt cold, and lacked proper energy assessment and corrections. We met with Justin in December and were very impressed with his knowledge, professionalism and communication skills and knew Evergreen was who we wanted to work with. Dave was our on hands project manager and was excellent. The office staff has been quick to respond and helpful as well when needed.

E Gallant

Kennebunk

Evergreen did a fantastic job replacing 28 windows in our house. They were friendly, courteous, and very detail oriented. Brian did a great job planning, estimating and executing the project. Our energy use has dropped significantly since the work was done.

Alex B.

Kittery

Evergreen Home Performance shows its expertise from start to finish. Evergreen did three house projects in winter/spring/summer 2020 for me, attic insulation, crawl space under a porch insulation, and basement foam/vapor barrier. From my initial discussion with Bryan, I understood the reasons for choosing different types of insulation, the associated costs, and time estimates. Evergreen scheduled in advance, came when they said they would, and the crews were highly professional in their work and demeanor.

Iris S.

Portland

First we have Evergreen do a BIG project worth about $20K (windows, basement, insulate & rebuild an entire wall, a door, attics, and air sealing). They were so great we had them come back later when we decided we did want to do our other door. They are professional and do great work. They take care of your home and are trustworthy, and on top of all that friendly! I highly recommend you call them!

Garreth C Debiegun

I am very pleased with my experience with Evergreen Home Performance. I met several times with Richard Burbank and he was very detailed in his explanations to all of my questions. He provided me with several options for improving the insulation to our home. The team of installers were very professional and respectful of our home. They did a great job of cleaning up every day after the days work and they were also very responsive to all my questions as well as we collaborated to get our home better insulated. It was a pleasure to work with Richard and…

Brian C.

Falmouth

Evergreen has insulated two homes that we've owned now and both times we experienced exceptional service and craftsmanship. Our rep, Justin, went above and beyond answering questions and the installation team was attentive to every detail, including pulling out old poorly installed insulation and redoing a bathroom fan that wasn't up to current code. They also left the place spotless every day! Our home is already so much warmer this fall and we are looking forward to using less oil this winter.

Eva G.

Falmouth

I have always been impressed by the high level of service, quality of work, and excellent follow-through provided by Evergreen Home Performance in the three projects that they completed at the Wells Reserve at Laudholm over the past several years.

Paul D.

Wells

Highly recommended. Our heating usage is now less than half what it was before we had our roof insulated. Evergreen was knowledgeable, friendly, and left no trace they were ever in our house. Not only is our heating bill much lower now, but our home is generally more comfortable year-round with less temperature fluctuations. Money well spent.

RC Lations

In the final stages of selling our home, and with a closing date set, an inspection came across an unanticipated issue in our attic. We quickly called in contractors, but nobody was able to identify the source of the problem. Then we thought of Evergreen. Brian Robinson was on site the next morning and immediately identified the source (a faulty roofing job completed three years earlier which had effectively sealed up portions of the ridge vent and restricted air flow - not easily visible with a quick inspection).

Robin McIntosh

Camden

We needed basement encapsulation to stop moisture coming up into the house from our regularly flooding basement. We had mold growing on windowsills and furniture. All the staff were friendly, respectful of our home, and easy to work with. Humidity has gone from 70% down to 40% and mold has not grown back after two months. Very grateful.

Sarah C.

Belfast

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