Finally Comfortable at Home in Palermo

Discovering Comfort Issues in a Newly Purchased 2005 Palermo, ME Home

After purchasing a home in Palermo, ME, the homeowner, Denise, quickly realized there were some serious issues. During the winter, the boiler was running for over 20 hours a day, and the master bedroom was still cold, despite having a dedicated baseboard radiator and thermostat (the previous homeowners used the furnace, an LP fireplace insert, and two wood stoves to stay warm). The final straw was when an upstairs baseboard radiator froze and then burst, sending water flooding into the main floor and basement.

After speaking with her plumber, Denise learned that the size of the boiler was more than adequate to keep her home warm, so something else would need to be done to address the problem at its root.

Evergreen Home Performance Free Consult

After searching online, Denise came across Evergreen Home Performance which has two locations — in Rockland and Portland. She set up a free consult and Brian, a home energy efficiency expert, came over to walk through the home and crawl through the attic. Together, Denise and Brian discussed the problem areas and  formulated some ideas about what the causes could be. In order to fully uncover the issues and design solutions, however, an energy audit was required.

Diving Deeper with a Comprehensive Home Energy Audit

On the day of the energy audit, Denise asked many insightful questions and Brian was able to show her the areas where heat was being lost after conducting a blower door test to measure how much air was leaking through the house and infrared camera imaging to show areas of inadequate insulation or air leakage.

The tests pointed to an interior wall on the second level as one of the main issues. Brian discovered there was a direct air pathway from a porch roof soffit vent to the back of the bedroom wall which allowed the cold, high winds to enter the home, causing comfort issues. In addition to this space, the main attic needed to be air sealed and properly insulated to resolve the comfort issues Denise was experiencing.

Addressing Insulation & Air Leakage Issues

The work crew helped to resolve additional questions Denise had on the day of the improvements. They carefully cleaned after themselves to expertly install the upgrades.

All attic fiberglass insulation was removed and every gap was air sealed, with a high level of focus on every single detail. Once all air sealing was complete, additional rigid foam board insulation was added and blown-in cellulose insulation was installed to fully fill the cavities and improve her attic’s thermal resistance from R-19 to R-60.

Evaluating Efficiency Improvements

After the improvements had been completed, Brian returned to conduct another energy audit to measure just how much of a difference the upgrades made. The excess (unnecessary) air leakage was reduced by 94%! Finally, depressurization and the boiler / oven exhaust was analysed to ensure the proper and safe functioning of all combustion appliances.

What the Homeowner Has to Say

“The work crew showed up led by a gentleman named Rick and hard working men named Ed & Steve. These men were the utmost professional and polite workers I have ever met.“

“I love the way that I was treated by everybody at Evergreen, no question was left unanswered, and my enthusiasm appreciated. They realized the enormity of the work scope and expense involved and went out of their way to make me comfortable with my decision. I was! I can’t think of a single thing that they could have done to improve my experience. I’m looking forward to seeing how my house fares this coming winter and based on what I’ve seen, expect much improvement.

Thank you one and all at Evergreen Home Performance!” – Denise Ventura

Are you experiencing similar problems in your home? Schedule your free consult or call 207-594-2244 today!

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We couldn't be more pleased with the easy, professional, high-value service from Evergreen. Having purchased an older home that had been in our family for generations, we needed multiple upgrades, including insulation throughout. Evergreen insulated our attic with blown-in cellulose, built a new, super-insulated attic hatch, sealed off the old one (which was just a piece of plywood in a closet ceiling), and also talked us through our best options to upgrade our heating system given the plans we have to add onto the house.

Tom G.

South Thomaston

Evergreen has insulated two homes that we've owned now and both times we experienced exceptional service and craftsmanship. Our rep, Justin, went above and beyond answering questions and the installation team was attentive to every detail, including pulling out old poorly installed insulation and redoing a bathroom fan that wasn't up to current code. They also left the place spotless every day! Our home is already so much warmer this fall and we are looking forward to using less oil this winter.

Eva G.

Falmouth

Our basement was the eyesore of the house. I wanted to make improvements, but first needed to make structural, insulating and moisture mitigation improvements. Evergreen was professional and competent in taking on a complex project of not only encapsulation and insulation of basement and crawlspace, but completed needed improvements to the structural integrity of the wood floor platform above a crawlspace and brought in a concrete contractor to pour where there was once a rotting, tiered wood platform - replacing that area with a more functional and tight tiered concrete area.

Duane B.

East Boothbay

Great team!

George S.

Bath

Led by Brian Robinson, the Evergreen Home Performance team just completed an insulation refit at my home. It was truly a great experience from start to finish, a period of time that was a fraction of the time that I originally anticipated due to the team's unbelievable work habits and professional knowledge of their tasks. As impressive were the communication skills and friendliness of each and every member of the team.

Anne W.

Rockport

From beginning to end – that is from the moment Justin McEdward stepped into our home to assess our energy conservation needs until the crew left – the Evergreen Home Performance process went absolutely smoothly. Justin made a thorough inspection and took pictures with an infrared camera. His proposal described the scope of work in detail, and he explained what we could expect the proposed work to accomplish. Our proposal was forthcoming within a couple of days, and Justin was available to discuss it and answer questions.

Adrienne Harkavy

Evergreen completed the work at my home thoroughly and professionally. An inspector from Efficiency Maine came to inspect afterwards and described it as "state of the art" and "outstanding". The crew was very pleasant and considerate during the project. Their cleanup each day was perfect. Communications with the office were easy and reliable. I am very satisfied.

Catherine H.

South Portland

Greetings one and all! I am writing to express my gratitude to all involved in my insulation project.  From start to finish, I appreciate the universal theme which was maintained by each and every one of you, to ensure that my home was insulated and protected from freezing pipes as if it was your home. Andrea, thanks for helping me navigate my way to the project. Nate, thanks for the thorough initial assessment and the time you took to explain this project to me, step by step. Brian, thanks for setting up my project - so happy

Michele

Last week, my oil company asked if we were using some other kind of fuel because our usage was so much less than they had expected We are very happy with the results; the house is much more comfortable

Steve T.

St. George

Our house still the most efficient home we’ve ever lived in. And we have you folks to thank for that! A special howdy to Brian Robinson please!

Bruce O’Donal and Eva Butler

Nothing but good things to say. The guys that came and did the actual work were extremely nice and did a great job. The energy audit was thorough and I was presented with multiple improvement options, I was even given ideas for improvement that Evergreen didn't offer. I never felt like I was being "sold".

Ryan Adams

In the final stages of selling our home, and with a closing date set, an inspection came across an unanticipated issue in our attic. We quickly called in contractors, but nobody was able to identify the source of the problem. Then we thought of Evergreen. Brian Robinson was on site the next morning and immediately identified the source (a faulty roofing job completed three years earlier which had effectively sealed up portions of the ridge vent and restricted air flow - not easily visible with a quick inspection).

Robin McIntosh

Camden

Evergreen is the "go-to" company for improving the efficiency of your home. There are others to choose from but none so effective, honest, and capable as Evergreen. They did a great quantity of dense packing cellulose to improve our home (both for energy efficiency and for sound insulation) and it was totally successful. They are on-time, helpful, and caring. They clean up to a level that can't be over emphasized. This was the second time we employed them and we'd use them again if the opportunity came. You'll not be sorry to select Evergreen.

Dirk F.

Belfast

We just finished a large project of air sealing and reinsulating our 1890s basement and attic which had been completely renovated 8 years ago but still felt cold and lacked proper energy assessment and corrections. We met with Justin in December and were very impressed with his knowledge, professionalism and communication skills and knew Evergreen was who we wanted to work with. Dave was our on hands project manager and was excellent. The office staff has been quick to respond and helpful as well when needed.

Emily Gallant

"Working with Evergreen from start to finish was a great experience." See what our customers have to say about their experience with Evergreen Home Performance. 

Jeff L.

Portland Buy Local
Efficiency Maine
EPA Lead-Safe Certified
Building Performance Association
BPI Certified