Evergreen Production Manager completes Dale Carnegie Communications Course

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Our newest Production Manager graduated from a Dale Carnegie course in Effective Communication last night.  Like Evergreen’s other managers, David Holmes spent 3.5 hours a week for eight weeks studying human relations and practicing his communication skills.  His Outstanding Performance Award proves that he did well – but why did he do it at all?

“Contractors don’t usually send their crew chiefs to Dale Carnegie training,” said Evergreen president Richard Burbank. “But our crews are doing a lot more than insulation. It’s their job to make the customer’s construction experience as efficient and comfortable as possible. We see our production crews as a key part of our Customer Service team, and we want to help them do their best for our customers.”

Richard got involved with the Dale Carnegie program through an Efficiency Maine training on how best to offer efficiency upgrades, and he recognized the power of emphasizing positive customer interactions right away.  “This emphasis on kind, respectful interactions is the cornerstone of our company’s philosophy,” Burbank said.

Evergreen is committed to providing Dale Carnegie training for its staff, which made possible thanks to support from Goodwill Workforce Solutions.

“We really want to empower workers to communicate clearly, relate compassionately, and make intelligent choices while they’re working,” explained Elise Brown, our Executive Vice President.  “Effective communications training may not be immediately profitable, but it’s the right thing for our customers and for our staff.”  

Contact us today to learn more!

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First we have Evergreen do a BIG project worth about $20K (windows, basement, insulate & rebuild an entire wall, a door, attics, and air sealing). They were so great we had them come back later when we decided we did want to do our other door. They are professional and do great work. They take care of your home and are trustworthy, and on top of all that friendly! I highly recommend you call them!

Garreth C Debiegun

Great job installing windows and insulation.

Bob S.

Rockland

They were highly recommended. I found them to be very knowledgeable and so helpful, with practical ideas. Despite my not living within their service area, they were generous with their knowledge, describing the usual solutions to correct leaks in my basement, and what the result is likely to be by following path A, B or C, and why. I was discouraged. Talking with Evergreen helped me see that my basement problems are far from insurmountable and really, fairly common in 100-year old homes. There are proven solutions.

Rosalind J

Damariscotta

Last week, my oil company asked if we were using some other kind of fuel because our usage was so much less than they had expected We are very happy with the results; the house is much more comfortable

Steve T.

St. George

Evergreen did everything they said they would and more. I actually don't mind going into the basement now since they sealed it. The air quality in the house is noticeably better and it's warmer in the winter. We can even store clothing down there where before, whatever was in there would mildew. Even the spider population declined! I used to vacuum so many of them from the corners of the ceilings in the house. Not any more!

Loriel Van Dusen

Very easy process, start to finish.  Friendly, professional, and really know their stuff.  They made some improvements to our condo and we were very happy with how it played out.  Would definitely recommend them.

Clayton Eames

We had Evergreen Home Performance of Rockland come in to make our home more energy efficient, and what a TOP notch crew. Brian and his crew did an amazing job from start to finish. Very knowledgeable and professional. We would Definitely highly recommend this crew to anyone who is looking for energy efficiency in their home with a company that truly is an expert and knows how to do a quality job and truly cares about their customer.

Melissa S.

Owls Head

My experience with Evergreen was excellent. From their thorough and thoughtful initial consultation to their detailed post-work visit, the team was professional, knowledgeable, and responsive. Their workmanship was top notch. Our home is now much warmer and more efficient. I highly recommend their services!

Douglas R.

Edgecomb

Evergreen has just completed Phase 2 of 2 at my home. They are professional, hard-working and courteous. They communicate well..no surprises. They've gone above and beyond to make my home comfortable and were very respectful of my home.I recommend them unequivocally!!!Many thanks to Brian, Brian, Rick, Eddie, Dawson and the rest of the Evergreen crew!!

David Henry Feldman

Evergreen did a fantastic job replacing 28 windows in our house. They were friendly, courteous, and very detail oriented. Brian did a great job planning, estimating and executing the project. Our energy use has dropped significantly since the work was done.

Alex B.

Kittery

The Evergreen crew from initial inception to installation were professional, on time, and left our place spotless. The end result was exceptional.

John Brown

I am very pleased with my experience with Evergreen Home Performance. I met several times with Richard Burbank and he was very detailed in his explanations to all of my questions. He provided me with several options for improving the insulation to our home. The team of installers were very professional and respectful of our home. They did a great job of cleaning up every day after the days work and they were also very responsive to all my questions as well as we collaborated to get our home better insulated. It was a pleasure to work with Richard and…

Brian C.

Falmouth

The Evergreen Team did a fabulous job, well exceeding our expectations, In just over a week they transformed our very drafty, noisy 213 year old house into a snug, draft-free, quiet haven with warm floors! The team was prompt, did everything they said they'd do and more. We are thrilled!

Trudy M.

Bridgton

Update 12/2018: Evergreen has completed Phase II of my house (insulating and installing air/moisture barrier on exterior walls, replacing old windows) and now that heating season is upon us, the difference is astonishing. The house is tight as a drum and so easy to keep warm. Worth every penny. Thank you all! Working with Evergreen was a positive experience from start (no charge energy audit) to finish (a MUCH more comfortable home). Brian Robinson spent a lot of time with me on the audit, explaining clearly what he was finding in my ca.

Rebekah W.

Rockport

Great team!

George S.

Bath

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