Guest Column: Tom Kruzshak & Evergreen

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As a realtor with Sotheby’s, Tom Kruzshak sees a lot of lovely houses.  He also thinks about how those houses will feel – and function – for their new owners.  After meeting Evergreen President Richard Burbank at a pre-sale audit, Tom decided to tackle energy efficiency in his own home. This is his Evergreen Story:

If you live in one of the many Maine towns that has adopted the Property Assessed Clean Energy (PACE) Ordinance it has never been easier or more affordable to improve the energy efficiency of your home. Administered by Efficiency Maine, the program provides affordable loans designed to cost less than the energy savings realized by the improvements. After attending an introductory program offered by our hometown of Falmouth my wife and I began asking ourselves, “How can we afford not to do this?” The primary program requirement is to have a Participating Energy Advisor conduct an energy audit of your home to determine if improvements will generate significant savings. We interviewed three companies by phone before choosing Evergreen Home Performance of Rockland to do the audit. I had attended an energy audit performed by the company’s founder and president, Richard Burbank, a few years ago and recalled his knowledge and thoroughness. (Richard also happens to be a Paris Le Cordon Bleu trained chef, so I also hoped a memorable lunch might be included with the audit.) For several hours Richard and two of his fellow energy advisors crawled around our 1850’s cape and examined nooks and crannies we didn’t even know existed. A blower door test further indicated lots of opportunity for improving our home’s energy efficiency. In fact, the resultant comprehensive report suggested a list of improvements that proved a bit daunting and certainly beyond our budget.

The solution was to perform some of the improvements ourselves (with Evergreen’s guidance) while leaving the technically difficult tasks to the professionals. For nine days an Evergreen crew of four removed old, poorly installed insulation, webbed open cavities, and dense-packed walls and ceilings with cellulose insulation. The basement crew sprayed high-density polyurethane foam on the foundation walls followed by a coating of fire retardant paint. Before the crew’s arrival my wife and I spent several weekends strategically air sealing around windows and doors as well as covering every inch of our hot water pipes with closed-cell foam insulation. As we insulated the pipes we noticed the basement temperature falling, indicating that the boiler’s hot water was more efficiently finding its way to our faucets and radiators rather than heating the basement. The spray foam then increased the basement temperature by 10 degrees showing us how much heat we had been losing to air leaks and through the foundation walls. As the upper stories were dense packed with insulation we first noticed how much quieter the house became and then how much more even room temperatures seemed. The final blower door test showed a 32-34% reduction in air exchanges, not the 50% we had hoped for; but clearly an improvement and incentive to continue caulking wherever we discovered the slightest draft.

Final notes: We decided not to apply for a PACE loan. While we clearly would have qualified we decided alternative financing was even more attractive. The precise savings in energy costs will only become evident over time, but the improvement in our home’s comfort level has been immediately noticeable. Sadly, however, we never lucked into that Le Cordon Bleu lunch!

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The Evergreen crew who installed insulation in my attic were fantastic! They were very professional, worked exceedingly hard, and they did an excellent job. They were very pleasant and friendly to be around. They cleaned up beautifully after each work day, and left my home in great shape on when they walked out the door for the last time. I can't believe they were able to accomplish all that they did with heat soaring into the 80s and 90s. It was pretty unbearable up there! They have my highest praise and my gratitude.

Cynthia F.

South Portland

"Working with Evergreen from start to finish was a great experience." See what our customers have to say about their experience with Evergreen Home Performance. 

Jeff L.

Thorough, smart, informative, integrated, and communicative -- that's how my experience was with Evergreen even with the covid interruption midstream. The team picked up where they left off, insulated basement and air sealed attic and knee wall in 100' temps under the eaves! This business group was a pleasure to work with.

Karen W.

Gray

Evergreen has insulated two homes that we've owned now and both times we experienced exceptional service and craftsmanship. Our rep, Justin, went above and beyond answering questions and the installation team was attentive to every detail, including pulling out old poorly installed insulation and redoing a bathroom fan that wasn't up to current code. They also left the place spotless every day! Our home is already so much warmer this fall and we are looking forward to using less oil this winter.

Eva G.

Falmouth

Awesome company. It was a few years ago that they did the audit and then we commissioned them to do the work. We subsequently sold our house and moved to South Africa, but their level of service and expertise will live on.

Odette Brown

We are so pleased with the work the team from Evergreen Home Performance did in our home. The project included encapsulation of our basement with a reinforced vapor barrier, installation of a sump pump, spray foam insulation on the walls and insulation of the heating duct work. Everyone at Evergreen was friendly and professional. The project was completed on time and in budget. Our home is much cozier and warmer since the project was completed.

Linda Metzger

I was extremely pleased with the professionalism and quality of service that I received from the Evergreen team. I met Richard to discuss options for insulation. I knew immediately that I wanted to do business with them because he did not try to over-sell extra services that I did not need. Dave was the project manager. He was not only kind, but very respectful of my home. I would highly recommend this company.

Darlyann M

Bath

From start to finish, our experience was incredible. Justin was extremely helpful. The crew was fast, friendly, and efficient. And most importantly, our home is WAY warmer and our heating is less costly. I'd highly recommend evergreen to anyone looking to upgrade their home!

John S.

South Portland

Evergreen is a terrific company to deal with. Polite and efficient crews, meeting deadlines and major reduction in our heat bills. They corrected a lot of issues we suffered from doing work with a shoddy building contractor. We would recommend them to anyone.

Mary Carey

Very easy process, start to finish.  Friendly, professional, and really know their stuff.  They made some improvements to our condo and we were very happy with how it played out.  Would definitely recommend them.

Clayton Eames

Led by Brian Robinson, the Evergreen Home Performance team just completed an insulation refit at my home. It was truly a great experience from start to finish, a period of time that was a fraction of the time that I originally anticipated due to the team's unbelievable work habits and professional knowledge of their tasks. As impressive were the communication skills and friendliness of each and every member of the team.

Anne W.

Rockport

Evergreen completed the work at my home thoroughly and professionally. An inspector from Efficiency Maine came to inspect afterwards and described it as "state of the art" and "outstanding". The crew was very pleasant and considerate during the project. Their cleanup each day was perfect. Communications with the office were easy and reliable. I am very satisfied.

Catherine H.

South Portland

Our basement was the eyesore of the house. I wanted to make improvements, but first needed to make structural, insulating and moisture mitigation improvements. Evergreen was professional and competent in taking on a complex project of not only encapsulation and insulation of basement and crawlspace, but completed needed improvements to the structural integrity of the wood floor platform above a crawlspace and brought in a concrete contractor to pour where there was once a rotting, tiered wood platform - replacing that area with a more functional and tight tiered concrete area.

Duane B.

East Boothbay

Professional, friendly and hard-working staff. The product/approach they use for insulation is top notch. We felt the difference immediately, both from added warmth and eliminating drafts. The team and management were easily available to answer our questions or coordinate meeting times. Highly recommended.

Kevin J.

Yarmouth

Evergreen Home Performance shows its expertise from start to finish. Evergreen did three house projects in winter/spring/summer 2020 for me, attic insulation, crawl space under a porch insulation, and basement foam/vapor barrier. From my initial discussion with Bryan, I understood the reasons for choosing different types of insulation, the associated costs, and time estimates. Evergreen scheduled in advance, came when they said they would, and the crews were highly professional in their work and demeanor.

Iris S.

Portland

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